Terms of Service

1. The Service

husic.ai provides tools that allow you to upload audio, apply mastering processing, and download mastered audio files. The service is delivered digitally via the website.

2. Accounts

You're responsible for maintaining the confidentiality of your account and for all activity under it. You must provide accurate information and keep it up to date.

3. Subscriptions, Billing, and Taxes

Subscriptions renew automatically until cancelled. Pricing and plan details are shown on our pricing page.

Payments are processed by Paddle (the merchant of record), which may handle taxes/VAT and provide invoices/receipts. By purchasing, you agree to Paddle's checkout terms and payment processing.

4. Cancellation

You can cancel at any time to stop future renewals. Cancellation takes effect at the end of your current billing period unless otherwise stated at checkout.

5. Refunds

Refunds are governed by our Refund Policy and Paddle's Invoiced Consumer Terms. Consumer cancellation rights include a 14-day refund window from the day after purchase, subject to Paddle's exceptions once service usage has started. If you believe you were billed incorrectly, contact us at hi@husic.ai.

6. Your Content (Audio Uploads)

You retain all rights to the audio you upload ("User Content"). You grant us a limited, non-exclusive, worldwide licence to host, process, and transmit your User Content solely to provide and improve the Service (e.g. generating masters, troubleshooting, quality monitoring).

You confirm you have the rights to upload and process the content, and that doing so does not infringe anyone else's rights.

We do not use your uploads to train general-purpose AI models.

7. Acceptable Use

You agree not to:

• Use the Service unlawfully or to infringe IP/rights of others
• Upload malware or attempt to disrupt or reverse engineer the Service
• Circumvent usage limits, scrape, or abuse the platform

We may suspend or terminate accounts for violations.

8. Intellectual Property

We own the Service, software, and branding (excluding your content). These Terms do not transfer any ownership to you.

9. Availability and Changes

We may modify or discontinue parts of the Service and may update these Terms. If changes are material, we'll provide reasonable notice (e.g. on-site or by email).

10. Disclaimers

The Service is provided "as is" and "as available". We don't guarantee the Service will be uninterrupted or error-free, or that results will meet your exact expectations.

11. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits/data. Our total liability for any claim relating to the Service will not exceed the amount you paid to use the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability where it cannot be limited by law (e.g. fraud, death/personal injury caused by negligence).

12. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction (subject to mandatory consumer rights).

13. Contact

Questions or support: hi@husic.ai